Aquaactive.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you
at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of
placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and
return the package to the delivery person. Also, please call our customer care at +91-9136288944 mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you with no additional
cost. Please make sure that the original product tag and packing is intact when you send us the product back.